NPR News: Student Loan Servicer Steered Some Borrowers To Higher-Cost Plans, Government Says
Student Loan Servicer Steered Some Borrowers To Higher-Cost Plans, Government Says
A previously unpublished Education Department report found Navient representatives didn't always tell borrowers about repayment options. Navient says it's not required to do so, and officials agree.
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A previously unpublished Education Department report found Navient representatives didn't always tell borrowers about repayment options. Navient says it's not required to do so, and officials agree.
Read more on NPR